Our Values

Superior Service

Many people have found themselves feeling frustrated with their past insurance experiences at one time or another. Our goal is to change our client’s perception of insurance by showing them that HGA Insurance truly cares about our clients’ needs and that we will deliver on our promises.  Believe it or not, you can feel good about your insurance!

Qualified Advice

When trusting someone to protect what you hold dear, it’s important that they know what they’re doing. The Advisors at HGA Insurance are fully licensed specialists, having a wealth of knowledge on the different facets of insurance and how those translate into providing better coverage to you. They are kept on their toes as insurance standards continue to change along with the needs of the market. As this happens our advisors stay in the know, and make sure to keep our clients informed.

 

Technology driven

With new technologies appearing almost daily, the way of transacting business is evolving. In today’s fast-paced business environment our clients rarely have the time to come into the office. We understand that when time is short convenience and prompt solutions are a must. To deliver on these expectations, HGA Insurance has partnered with Applied systems to provide a client facing mobile application, in addition to our web-based client portal. Both allow you to request changes, print insurance certificates, and pink cards, view renewals and even pay premiums from the convenience of your smart phone or tablet.

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Privacy Policy

Assembling a personalized insurance portfolio to suit your needs requires us to collect a lot of details about you, your family, and your business. This is information is only collected, used and disclosed for the purpose of satisfying your insurance requests.

The purposes may include:

  • Acquiring, renewing, or remarketing an insurance policy to another insurance provider.
  • Satisfying the clients ongoing needs for insurance.
  • Offering clients other insurance products relevant to their needs.
  • Confirming that current client information remains accurate and up-to-date.

The information may be disclosed to the following:

  • Insurance companies/providers
  • Credit organizations
  • Motor Vehicle and Licensing authorities
  • Financial Institutions

You may decline consent to the collection, use or disclosure of your personal information, or withdraw consent previously given. However, a refusal to provide consent may inhibit the broker’s ability to satisfy your insurance requests and continue to service your policy.

Clients must provide accurate and up-to-date information and immediately inform of any changes. Without accurate client information, the broker will not be able to properly advise or represent the client on their insurance needs.

At HGA Insurance we enforce all applicable laws pertaining to the Personal Information Protection Act.